If you don’t see your question in the list below simply give us a call at 1.888.464.8265 or send us an email and a representative will assist you. 

You will need to pay Federal Excise Tax (FET), which amounts to 12% of the price and must be collected and paid by the seller, similar to sales tax. In general, FET is due on the first retail sale of vehicles over 26,000 pounds GVWR. There are some exceptions:

    • If you can document that you are registered to collect FET and that your purchase is for re-sale, the trailer manufacturer may not be required to collect FET. However you will. See your tax advisor for more advice.
    • State and local government agencies are exempt, but federal government agencies are not.
    • Vehicles that are not for use in the United States are exempt.

The tax generally applies to the price of a part or accessory and its installation if the following conditions are met.

• The owner, lessee, or operator of any vehicle that contains a taxable article installs any part or accessory on the vehicle.

• The installation occurs within 6 months after the vehicle is first placed in service.

The owners of the trade or business installing the parts or accessories are secondarily liable for the tax.

A vehicle is placed in service on the date the owner takes actual possession of the vehicle. This date is established by a signed delivery ticket or other comparable document indicating delivery to and acceptance by the owner.

The tax doesn’t apply if the installed part or accessory is a replacement part or accessory. The tax also doesn’t apply if the total price of the parts and accessories, including installation charges, during the 6-month period is $1,000 or less. However, if the total price is more than $1,000, the tax applies to the cost of all parts and accessories (and installation charges) during that period.

We use UPS for most of our parts shipping. Shipping charges are based on weight and size so will vary per cart order. If you have chosen a large item it will need to be shipped using freight. If you need something next day or international, please give us a call to set up shipping options. 

*Please note that all fenders being shipped are non-returnable. We recommend picking up fenders at one of our locations. 

We accept all major credit cards. Visa, Mastercard and American Express.

Kraft Tank uses the latest in SSL (Secure Sockets Layer) security protocol to protect your personal information. When you go to check out you’ll notice the green lock in your browsers url title bar. This means you’re personal and financial information is being encrypted to ensure it is kept safe from hackers and thieves.

Once your order is placed you’ll receive a confirmation email with all your order details. Once your order has shipped you’ll receive another email with your confirmation number and expected delivery date.

Yes, a copy of your invoice will be sent to the email on your account. Once you’ve created an account you may login and view all your orders from the my accounts page at anytime.

Online Orders: Kraft Tank reserves the right to cancel or modify online orders based on pricing changes, pricing discrepancies, inventory changes or parts no longer being carried. 

If a part is not available an alternative will be suggested. If no alternative is available a refund will be provided. 

Returns: If you receive a damaged product or ordered a wrong product by mistake please call 913-601-6999. Have your order number ready when calling.