FAQ

If you don’t see your question in the list below simply give us a call at 1.888.464.8265 or send us an email and a representative will assist you. 

What is Federal Excise Tax (FET)

You will need to pay Federal Excise Tax (FET), which amounts to 12% of the price and must be collected and paid by the seller, similar to sales tax. In general, FET is due on the first retail sale of vehicles over 26,000 pounds GVWR. There are some exceptions:

    • If you can document that you are registered to collect FET and that your purchase is for re-sale, the trailer manufacturer may not be required to collect FET. However you will. See your tax advisor for more advice.
    • State and local government agencies are exempt, but federal government agencies are not.
    • Vehicles that are not for use in the United States are exempt.
Why do I have to pay FET on parts and accessories?

The tax generally applies to the price of a part or accessory and its installation if the following conditions are met.

• The owner, lessee, or operator of any vehicle that contains a taxable article installs any part or accessory on the vehicle.

• The installation occurs within 6 months after the vehicle is first placed in service.

The owners of the trade or business installing the parts or accessories are secondarily liable for the tax.

A vehicle is placed in service on the date the owner takes actual possession of the vehicle. This date is established by a signed delivery ticket or other comparable document indicating delivery to and acceptance by the owner.

The tax doesn’t apply if the installed part or accessory is a replacement part or accessory. The tax also doesn’t apply if the total price of the parts and accessories, including installation charges, during the 6-month period is $1,000 or less. However, if the total price is more than $1,000, the tax applies to the cost of all parts and accessories (and installation charges) during that period.

What are the delivery charges for orders from the Online Store?
Shipping is set on a flat rate UPS ground. A vast majority of the store ships for a flat $14.95, and will only change if a heavy ship or freight item is purchased. If you need something next day or international, please give us a call and we’ll do what we can to help.
Which payment methods are accepted in the Online Shop?
We accept all major credit cards. Visa, Mastercard and American Express.
How secure is shopping in the Online Shop? Is my data protected?
Kraft Tank uses the latest in SSL (Secure Sockets Layer) security protocol to protect your personal information. When you go to check out you’ll notice the green lock in your browsers url title bar. This means you’re personal and financial information is being encrypted to ensure it is kept safe from hackers and thieves.
What exactly happens after ordering?
Once your order is placed you’ll receive a confirmation email with all your order details. Once your order has shipped you’ll receive another email with your confirmation number and expected delivery date.
Do I receive an invoice for my order?
Yes, a copy of your invoice will be sent to the email on your account. Once you’ve created an account you may login and view all your orders from the my accounts page at anytime.