Effective Date: March 15th, 2023

Kraft Tank Corporation and its affiliates and related entities (collectively referred to as “Kraft Tank”) value and respect the privacy of all customers and other visitors to our stores, warehouses, and distribution centers, as well as our websites and other online platforms.This Privacy Policy describes how our company collects, uses, shares, and protects information from, and about, our customers and other visitors.This document discusses the choices you have about the use of the information you share with us, along with other important privacy disclosures, such as how Kraft Tank may update the Privacy Policy and how you can contact us with any questions, concerns, and comments regarding this document and our privacy practices.

About This Privacy Policy
This Privacy Policy describes the privacy practices of Kraft Tank and applies to the parts.krafttank.com and krafttank.com websites owned or operated by Kraft Tank, as well as the information we collect from Kraft Tank stores and sales events. In addition, each of Kraft Tank’s aforementioned websites may also have privacy policies unique to them. If one of our affiliates’ websites contains its own privacy policy, that policy should be followed before adhering to this Privacy Policy. This Privacy Policy describes the types of information we collect for business purposes, discusses how we collect, use, and share information to meet our customers’ needs, and explains your rights and responsibilities related to the security of your personal information.

This document will be available to read and download in the footer section of the parts.krafttank.com and krafttank.com websites. If you have any questions or concerns regarding this Privacy Policy or our company’s privacy practices, please contact us using the information provided at the end of this document.

Information We Collect:

  • Payment information from credit, debit, and gift cards, as well as personal and business checks, such as your name, address, and bank account number, for processing payments
  • Background information from an Kraft Tank Commercial Credit Account application
  • Usernames, passwords, and contact information from Kraft Tank online accounts
  • Details from promotional programs
  • Quote requests
  • Warranty purchases
  • Product returns and rebates

If you are a retail customer, we do not store your credit card number. We use this information only to process individual transactions. If you are a professional customer, we store a token that allows us to process multiple transactions.

Personal and Business Checks

When you pay with a personal or business check at one of our retail locations, we will check your name, address, and other personally identifiable information, and then confirm that these details match your state-issued ID, such as a driver’s license or permit. Your driver’s license or permit number will be recorded on your personal and business check for verification and security purposes.

Commercial Credit Account Applications
When you fill out an application for a Commercial Credit Account, we will ask for some personally identifiable information to process your application. We may request your name, address, phone number, and the length of time you have lived at your current residence. We may also ask for your social security number for verification purposes, but disclosing this information is optional. If provided, your social security number will be secured in our electronic system. Your credit history will be validated using third party software. A determination of credit will be made by our internal Credit Department once your application has been processed. We have no liability or responsibility for the security of information processed using third party software.

Information Received Through Technology
You may also provide information to us through your electronic devices. Kraft Tank uses technology to provide online customer support and data to improve or customize your shopping experience. These technologies help us track and analyze shopping trends, administer and update our websites, and review user activity to improve our performance. This information helps us understand your needs and suggest products and services relevant to you.

Log Files
Kraft Tank gathers certain online and device information automatically and stores it in log files. This information may include your IP address, browser type, Internet service provider, and operating system, as well as landing and exit pages, date and time stamps, and clickstream data.

Kraft Tank uses cookies to track your shopping cart, remember your user settings, develop targeted marketing messages, and authenticate your account when you sign in. Cookies accomplish this by retaining your information from previous website visits and suggesting products and services as you browse and return to our websites. You can control or disable the use of cookies within your browser. You can still use our websites if you disable cookies, but you may lose some features, or some sections of our websites may have limited functionality.

Web Beacons
Web beacons let us know if you visited a certain page on a website, opened a marketing email, or clicked on an advertisement. Tracking this information helps us understand which content is personally engaging and most relevant to you.

Geographic Location
By mapping your GPS location on your mobile device, we can help you find the nearest Kraft Tank store or distribution center and send this information directly to your phone or tablet

“Do Not Track” Feature

Some browsers have a “Do Not Track” feature that prevents your activities from being recorded. Kraft Tank’s websites are not designed to respond to “Do Not Track” requests from browsers.

Information Received From Third Party Sources
We may receive information about you from third party sources to help us correct or enhance our records and protect our business. We may inquire into your background if there is a potential financial risk for Kraft Tank. For example, when you apply for a Commercial Credit Account at one of our stores, we may collect personal information and perform a credit history check using third party software in order to make a decision regarding the issuance of credit. Any information we receive in this manner will be kept confidential and only used for the previously stated legitimate business purposes.

We may also use third-party web analytics services—like Google Analytics—in our online services. These service providers help us analyze how users navigate our online services. Information collected as a part of Google Analytics is automatically sent to Google, and Google may use cookies to help with the analysis. Google Analytics may provide demographic, interest-related, geographical and referral information that Kraft Tank may use to better understand our customer base. Session User ID tracking and stitching may also be used to further understand how our users access our websites from different devices. To learn more about Google Analytics or download an opt-out browser add-on, please click here.

1.1 Personal Information:
We may collect personal information from you when you use our website or services. This may include:

Contact information (email address, phone number, shipping address)
Payment information (credit card details, billing address)
Order history
Communication preferences
1.2 Automatically Collected Information:
We may also collect certain information automatically when you visit our website, including:

IP address
Device information (device type, operating system)
Browsing activity (pages visited, time spent on each page)
Use of Information:
We may use the information we collect for the following purposes:

Process and fulfill orders
Provide customer support
Communicate with you about your orders or inquiries
Customize and improve our website and services
Prevent fraudulent activity and ensure the security of our website
Comply with legal obligations
Sharing of Information:
We may share your personal information with third parties in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, shipping carriers, and IT service providers.
Legal Compliance: We may disclose your information when required by law or in response to lawful requests from government authorities.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Your Choices:
You may choose not to provide certain personal information, but this may limit your ability to use certain features of our website or services.

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure.

Third-Party Links:
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of these websites or services before providing any personal information.

Children’s Privacy:
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Your information helps us personalize products and services to meet your needs. We only use your personal information to support and further Kraft Tank’s business functions, such as filling your orders, preventing fraud, creating targeted marketing efforts, and complying with legal requirements.
Kraft Tank uses information in the following ways:

  • Fulfilling and communicating with you about your orders or requests
  • Processing refunds, returns, and exchanges
  • Registering and servicing accounts
  • Administering contests, sweepstakes, promotions, and surveys
  • Personalizing our service offerings, websites, and advertisements
  • Improving your experience in our stores and on our websites
  • Processing Commercial Credit Account applications
How Kraft Tank Shares Information
Kraft Tank will never sell, rent, trade, or collect payment for sharing your personal information with third parties. We primarily share your information with third parties to perform the following services on your behalf:

  • Fulfilling your orders and mailing packages to your location
  • Sending marketing communications and promotions relevant to you
  • Conducting research and analysis to improve our services and products
  • Performing background checks for Commercial Credit Account applications
  • Preventing fraud

We will share your personal information if we are required to do so by law or judicial or administrative order. We may also share information with appropriate authorities if we deem it necessary to protect Kraft Tank employees, customers, stakeholders, and other related parties, or if we become aware of a violation of law.
If Kraft Tank acquires or merges with another company, we may share information as necessary to facilitate this process. We will update this Privacy Policy to advise customers of any acquisition or merger that influences or changes this policy. Your information may also be shared among Kraft Tank’s affiliates for business purposes.

Your California Privacy Rights
Our Privacy Policy describes the way we collect and use your personally identifiable information. In addition, if you are a customer and a California resident, then under California Civil Code Section 1798.83, you also have the right to request that we provide you certain information about any third parties or corporate affiliates with which we have shared your personal information for direct marketing purposes. You may request this information once per calendar year by contacting us at the address provided at the end of this Privacy Policy. Please allow thirty (30) days for a response. Find out more on the Kraft Tank Privacy Notice for California Residents page.
Your Privacy Preferences
You may at any time change one or more of the following privacy preferences:

  • Update your personal information
  • Subscribe or unsubscribe from marketing and promotional emails/text messages
  • Deactivate your account
  • Request removal of your information from our digital properties (If we are unable to fulfill this request, we will notify you as soon as possible)

To ensure that we have the most recent information available, we recommend that you update your digital profiles with Kraft Tank whenever your information changes. You can keep your information current by taking the following actions:

  • Follow instructions included in Kraft Tank emails, marketing blasts and text messages
  • Sign in or register for an online account and make sure we have the most recent contact information on file for you
  • Contact us directly by phone or email and provide your most recent mailing address, phone number, and email address

Kraft Tank Text Alerts: Our alerts provide promotional offers and specials as well as send transactional messaging to text subscribers. For Recurring Messages, text HELP for help or STOP to stop Messages to 64078. The following carriers are supported: Verizon Wireless®, AT&T®, Sprint®, TMobile® , Boost®, Virgin Mobile USA® & Metro PCS®. T-Mobile® is not liable for delayed or undelivered messages.

We can help you keep your information safe on Kraft Tank’s websites, but we cannot guarantee complete removal of your content and personal information from the Internet.

How Kraft Tank Keeps Your Personal Information Secure
Whether you are shopping using our websites, mobile services, or physical stores, our associates utilize security measures to prevent unauthorized access to your personal information. These measures may include security access controls, information security technologies and policies, information disposal procedures, and participation in security training programs.

The following are examples of security measures we use to protect your personal information:

  • Passwords to control access to your online account and help protect your information (Please keep all of your online passwords confidential)
  • Encryption technology to help protect your payment information during transport across the Internet (Look for “https” or the image of a closed lock or solid key in the URL field of your browser window)
  • Monitoring policies and security systems to prevent unauthorized access to locations where confidential information might be stored

Unfortunately, even the best security measures cannot protect information from all unauthorized access. While we take the security of your personal information very seriously and have safeguards in place to protect it, Kraft Tank cannot be responsible for any damages you incur which are associated with sharing personally identifiable information with Kraft Tank.

Social Media Links and Widgets
Kraft Tank’s websites may provide links and widgets to interact with Facebook, Twitter, and other social media sites. These features may collect your IP address or set cookies in your browser to allow certain features to function properly. They may also be hosted by a third party or directly on our websites. If you choose to post to social media or widgets through our websites, your activities may be under the jurisdiction of the respective social media sites you use and subject to their respective privacy and security policies. Kraft Tank cannot guarantee the security of information shared through social media links and widgets. Please review the following paragraph for further information about the use of third party links.

Third Party Links

In addition to social media links and widgets, you may also find links to websites of Kraft Tank’s partners, vendors, or advertisers. We do not endorse or have control over the security of third party websites. When you follow a link to a third party website and access external content, you agree to the respective privacy and security policies of the websites you visit. Kraft Tank cannot be responsible for the ways in which other companies handle personal information. We recommend you review the privacy policies of each website you visit and stay informed of how your personal information is treated and used online.

Protecting Children’s Privacy
We do not knowingly collect or distribute personal information of individuals under the age of 13. If you believe your child has provided personal information to us in contravention of this policy, please contact us at the address provided at the end of this Privacy Policy, and we will cooperate with you to remove the information from our system.
Data Retention
Kraft Tank will retain your information in order to provide you with the best products and services. We may also retain and use your information to fulfill legal obligations, resolve disputes, and enforce agreements. If you would like to cancel your account or request that we no longer use your information to provide you with products and services, please contact us as soon as possible at the address provided at the end of this Privacy Policy.
Audio and Video Monitoring
Kraft Tank reserves the right to install and monitor security devices in any of our physical stores, distribution centers, corporate offices, and other locations, for the safety of our business, employees, and customers. We also reserve the right to record and monitor phone calls to improve our customer service and security policies, and to train new employees.
Privacy Policy Updates
Kraft Tank may update this Privacy Policy at any time, at our sole discretion. You should check this Privacy Policy periodically for relevant updates. We may post a notice on our website prior to these changes taking effect, but you will always find the dates of publication and revision posted as part of this Privacy Policy. You should be mindful of any updates or modifications to this Privacy Policy and learn more about how these changes may affect the use of your personally identifiable information as a result.

California Transparency in Supply Chains Act of 2010

California’s Transparency in Supply Chains Act of 2010 requires retailers and manufacturers doing business in California to disclose efforts taken to eradicate slavery and human trafficking from their direct supply chains for tangible goods offered for sale, giving consumers additional criteria to make buying decisions.

Kraft Tank considers its reputation for integrity and fairness to be one of its most valuable assets. Kraft Tank seeks to outperform its competition fairly and honestly and never through unethical or illegal business practices. Kraft Tank expects its team members and supply chain vendors to comply in all respects with applicable laws and regulations in each governing jurisdiction that it does business. Supply chain vendors execute Master Supplier Agreements (“Agreements”) with Kraft Tank in which they take the following actions:

  1. Warrant Kraft Tank’s products do not violate any laws, ordinances, statutes, rules, or regulations, which include compliance with laws respecting the eradication of slavery and human trafficking
  2. Acknowledge that slavery and human trafficking is not involved in the manufacture or sale of Kraft Tank’s products
  3. Acknowledge that Kraft Tank supports the eradication of slavery and human trafficking from supply chains and seeks to partner with supplier partners who share the same policies and practices
  4. Conduct an annual or semi-annual audit on Kraft Tank’s products in order to regularly confirm that slavery and human trafficking does not play a part in the manufacture or sale of these products

These Agreements create an affirmative obligation on the part of Kraft Tank’s supply chain vendors to promptly provide notice of violation of any such laws, ordinances, statutes, rules, or regulations. The Agreements also require Kraft Tank’s supply chain vendors to be accountable for any violations of law by providing the company indemnification for violations relating to its products. Agreements and certifications are updated on a periodic basis.

Kraft Tank expects its supply chain vendors to conduct their relationship with the company consistent with the Kraft Tank Code of Business Conduct and Ethics (“Code”), and company supply chain team members annually confirm their understanding of that Code. Team members may report violations of the Code through anonymous reporting to an independent third party. Kraft Tank has communicated to its supply chain vendors that the company supports efforts to eradicate slavery and human trafficking from supply chains, and their acknowledgment that their products are not manufactured and supplied in a manner inconsistent with those efforts. Annual training has been implemented for internal employees with direct responsibility for supply chain management. Kraft Tank reserves the right to make periodic, unannounced audits of its supply chain vendors’ facilities for compliance with the requirements of these Agreements, including compliance with laws, ordinances, statutes, rules, and regulations. Kraft Tank reserves the right to remove supply chain vendors from the supply chain for non-compliance with these Agreements. Kraft Tank does not utilize a third party for verification or unannounced audits at this time, but reserves the right to do so in the future.

Kraft Tank does not manufacture any products sold in the company’s retail locations. For more information about the slavery and human trafficking eradication policies of Kraft Tank’s branded-label supply chains, please visit their respective websites.

Kraft Tank’s Privacy Notice for California Residents

For more information on the California Consumer Privacy Act, please read the Kraft Tank’s Privacy Notice for California Residents page.
How to Contact Kraft Tank
If you have any questions about Kraft Tank’s Terms of Use, please contact us.
Phone: (913) 601-6999
E-mail: [email protected]
Address: Kraft Tank Corporation
320 Kindleberger Rd
Kansas City, KS 66615
Last Updated: January 16th, 2023

Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us:
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at [email protected].

By using our website or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.